Enhancing Processes

The best moment in my internship was when the supply chain manager evaluated my project charter for approval. A project charter consists of a statement of the project description, business case, constraints and assumptions, goals, problem opportunity, and time management plan. The supply chain manager was very impressed with my work and approved my project. The approval of the project allowed me to access confidential documentation concerning the company’s performance. This experience has increased my confidence for starting new research opportunities or business plans.

The biggest professional accomplishment in the internship was understanding and enhancing the supply chain process using my engineering background. The supply chain process consists of many segments that need to monitored in order to have a successful line of production. I am in charge of the quality assessment for each product made. I evaluate all the possible errors or defects a product can have before it reaches the customer. For example, a product can be designed and drawn inefficiently and therefore mass production can take longer or the production of the product can lead to higher inconsistencies. There are no engineers in the product development team and this can lead to miscommunication between the manufacturers or suppliers and the product development manager. An engineering perspective of the sample products could increase the product development efficiency. There is a quality control department that is in charge of reporting all the defects that have occurred in the past and from which supplier.

This information helps evaluate the reliability of the suppliers chosen.  There are other quality assessments I have had to measure such as the number of failed deliveries, employee retention rate, and many others than evaluate the company’s performance as a whole. The best way to describe living in Ho Chi Minh City is like driving a scooter around this city. Many people here never plan and always go with the flow and hope for the best to come. I am living a mixed life between being always prepared and living spontaneously. I love trying new food and entering the most intriguing street markets that you can only find exploring around Saigon. I always have a general idea of where to go but the details of how I spend my time is determined by exploring and connecting with the culture, people, and environment.